Privacy Notice and Cookie Policy

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Privacy Notice and Cookie Policy
Banbury & Duncan Properties Ltd

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Effective Date: 30.1.2025

 

Welcome
Banbury & Duncan Properties Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you use our website, engage with our services, or otherwise interact with us.

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1. Important Information and Who We Are
This privacy notice aims to give you information on how Banbury & Duncan Properties Ltd collects and processes your personal data, including any data you may provide through this website when you use our services and/or request marketing to be sent to you.

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This website is not intended for children, and we do not knowingly collect data relating to children.

By using Banbury & Duncan Properties Ltd websites and/or mobile applications or otherwise providing your personal information to us, you agree to the collection, use, and sharing of your information in accordance with this Privacy Notice.

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2. Controller
Banbury & Duncan Properties Ltd is the data controller and responsible for your personal information.

Full name of legal entity: Banbury & Duncan Properties Ltd
Email address: trevor@banburyduncan.com
Postal address: 56 Bedford Road, London, England, SW4 7HE
Telephone number: 020 3657 9735

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You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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3. Changes to the Privacy Notice and Your Duty to Inform Us of Changes
We may update this policy occasionally, so please check to ensure you are happy with any changes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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4. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

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5. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data, including:

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• Identity Data: Name, title, date of birth, and gender.

• Client Due Diligence Data: Copies of proof of ID (e.g., passport) and proof of address (e.g., utility bill).

• Contact Data: Address, email, and phone number.

• Financial Data: Bank account and payment details.

• Transaction Data: Details about payments and services provided.

• Technical Data: IP address, browser type, operating system, and website interaction data.

• Profile Data: Username, preferences, and interests.

• Usage Data: Information about how you use our website and services.

• Marketing and Communications Data: Preferences for receiving marketing.

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We do not collect Special Categories of Personal Data (e.g., race, religion, political views, health data) or criminal conviction data.

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6. How We Use Your Personal Data
We will only use your personal data where the law allows us to. Most commonly, we will use your personal data:

• To provide and manage our services.

• To comply with legal obligations.

• To improve our website and user experience.

• To respond to inquiries and customer support requests.

• To send marketing communications if you have opted in.

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7. Data Sharing and Disclosure
We may share your data with:

• Service providers (e.g., IT and payment processing providers).

• Legal and regulatory authorities where required by law.

• Business partners where necessary.

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8. Data Security
We take appropriate security measures to prevent your personal data from being accidentally lost, accessed, or disclosed in an unauthorised manner.

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9. Your Rights
You have the right to:

• Access, update, or delete your personal data.

• Restrict or object to processing.

• Withdraw consent where applicable.

• Lodge a complaint with the ICO.

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10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

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Cookie Policy

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1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve your experience by remembering your preferences and tracking usage patterns.

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2. How We Use Cookies
We use cookies to:

• Ensure the proper functioning of our website.

• Enhance user experience by remembering preferences.

• Analyze site traffic using analytics tools.

• Provide relevant advertising where applicable.

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3. Types of Cookies We Use

• Essential Cookies: Required for core website functions.

• Performance Cookies: Help us understand website usage.

• Functionality Cookies: Remember your preferences.

• Targeting/Advertising Cookies: Used for marketing purposes.

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4. Managing Cookies
You can control cookies via your browser settings. Disabling cookies may affect website functionality.

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5. Third-Party Cookies
Some cookies may be placed by third-party services, such as Google Analytics and YouTube, to track website performance and interactions.

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6. Updates to This Policy
We may update this Cookie Policy from time to time. Please check this page periodically for changes.

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7. Contact Us
For any privacy-related inquiries, contact us at:
Banbury & Duncan Properties Ltd
56 Bedford Road, London, England, SW4 7HE
trevor@banburyduncan.com
020 3657 9735

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